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M. H.

House Manager ( Hospitality Director )
London, Greater London, England, United Kingdom
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Title

Live In / Live Out: Open to both
Availability to start a new role: 1 month +
What roles are you interested in?: Hospitality ( House Manager )
Recent DBS Check or Equivalent: No
Security Clearance: Other
Languages: Arabic, English
Valid Drivers Licence: YES
Willing to Relocate?: Yes

Skills

Strategic planning and delivery | Stakeholder management | Collaborative leadership style
Revenue management | Improving guest experience | Staff rota optimisation
Department management | Regulatory compliance | Monitoring KPI achievement
HR best practice adherence | Resource planning | Confidentiality & diplomacy

About

Director of Operations
A results-driven leader with 15+ years of experience in the luxury hospitality industry and manufacturing sectors, specializing in strategic and operational leadership that enhances staff performance, guest satisfaction, and revenue growth. I am committed to embedding sustainability initiatives and ensuring full compliance with industry regulations, fostering a culture of environmental responsibility and operational excellence.
As a member of executive leadership teams, I have successfully led key stakeholders across Front of House, Spa, Reservations, Housekeeping, Security, and HR, driving continuous improvement in service delivery and efficiency. My inclusive and collaborative approach strengthens team cohesion, ensures adherence to regulatory and environmental standards, and drives achievement of ambitious KPIs.
Sustainability and Compliance Focus
Dedicated to implementing eco-conscious practices that align with corporate social responsibility goals while maintaining strict compliance with health, safety, and industry regulations. Proven ability to integrate sustainable strategies that reduce environmental impact while optimizing operational performance.
Food & Beverage Leadership
Highly skilled in maximizing profitability and operational efficiency within food and beverage operations. Experienced in developing innovative menus, building strong vendor relationships, managing inventories, and meeting industry standards with exceptional service and quality.