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About
With over twenty-five years of experience in the luxury hospitality sector, Nicola is a seasoned business professional and manager
renowned for his expertise in high-end service operations. His profound understanding and skill set empower his team to provide
exceptional, world-class service consistently. Nicola possesses a meticulous attention to detail and excels in recruiting, training, and
guiding a diverse international household staff to excellence.
Furthermore, Nicola is adept at designing and enforcing processes and procedures that uphold the highest standards of service. His
distinguished six-year tenure as a purser in the cruise industry has endowed him with remarkable versatility and the capability to
oversee comprehensive operations in hotel, private residences and super-yacht environments efficiently. Nicola's leadership ensures
operational excellence across all facets, reflecting his deep commitment to delivering unparalleled guest experiences.
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