Title
Skills
Estate Manager
House Manager
Butler
About
Dear Hiring Manager,
I am excited to apply for a Estate Butler House Manager role, utilizing my 20 years of experience in managing luxury, high-performance cars for high-net-worth individuals.
With extensive experience in Oman and a strong background in automobile dealership management, I bring a unique combination of operational excellence and personalized service to the roles I undertake. Throughout my career, I have developed a reputation for delivering impeccable customer service, managing day-to-day vehicle operations seamlessly, and ensuring client satisfaction with every detail. I am now eager to leverage these skills for a discerning individual or family.
As a seasoned leader, I have successfully managed and headed locations with cross-functional teams, driving customer satisfaction, front office, and back office operations. My expertise includes:
- Front Office Operations: customer service, reception, and concierge services
- Back Office Operations: administrative tasks, logistics, and supply chain management
- Team Management: leadership, training, and development of high-performing teams
- Customer Satisfaction: ensuring exceptional customer experiences, resolving complaints, and implementing process improvements
Key Highlights of My Experience:
- Over 20 years of dedicated experience in luxury car management
- Expertise in maintaining and managing high-end performance vehicles
- Proven track record in customer service and operational excellence
- Solid background in dealership management and vehicle logistics
In addition to my technical expertise, I possess versatile skills that demonstrate my resourcefulness and creativity. Outside of work, I'm hands-on with household maintenance and DIY projects, showcasing my problem-solving abilities and self-sufficiency.
My customer care experience has taught me the importance of prioritizing customer satisfaction.
1. Listen actively to understand needs
2. Empathize with concerns
3. Provide timely, effective resolutions
Considering these strengths, I'm confident in my ability to excel in roles requiring technical proficiency, creative problem-solving, and customer-centricity.
Personally, I'm supported by my wife, who is also a skilled professional. She has worked in Oman as a Secretary in multiple banks, bringing valuable expertise in:
- Administration and office management
- Customer service and relations
- Communication and correspondence
Her experience in the banking sector has equipped her with:
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
Her additional skills include:
- House Management: travel booking, event planning, online household shopping management, and kitchen management
- Additional Skills: valid International Oman driving license, creative expertise in Home Decor, Birthday, and Wedding planning
Her versatility and skills complement mine, making us a formidable team. If required, she's eager to contribute to the organization or support for a suitable role.
Thank you for considering my application. I look forward to discussing my qualifications further.
Best regards,
Sylvester Vaz
+91 8369888962
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