AS628 - Full-Time Personal Assistant - Upper West Side

British American Household Staffing • Columbus Circle, NY, US • 4m ago

Overview

A fast-paced HNW couple is seeking a top-tier personal assistant to help them coordinate their busy schedules and keep their lives running smoothly. The family is seeking someone who wants to be with the family long-term; who will come in and learn their preferences and priorities and become a gatekeeper and trusted advisor. The general schedule for this role will be Monday through Friday, 9am-5pm, though there will be some additional hours during events or when the family is traveling. This is a mainly in-person role, with the assistant working out of a nearby co-working space in order to meet with the principals at their home as needed.

Responsibilities

Plan and book domestic and international travel, both private and commercial, for family members and staff, including flights, accommodations, ground transportation, and itineraries
Maintain up-to-date records of travel documents, including passports, visas, driver’s licenses, and other IDs
Establish and maintain relationships with hotels, concierge services, and travel vendors to ensure VIP-level service
Manage several virtual PAs
Work collaboratively with the family's house manager to keep the home running smoothly
Maintain detailed records and databases for licenses, memberships, and subscriptions
Coordinate multiple calendars
Handle various errands, such as sending and retrieving packages, and making returns
Research and present information upon request
Support the family with special projects, including holiday cards, gift purchases, and event planning and execution
Serve as a liaison between the family, vendors, and service providers
Anticipate needs and proactively resolve scheduling conflicts or logistical issues

Qualifications

Understand how to communicate and work effectively with a full staff
Ability to delegate to virtual PAs, and supervise various projects happening simultaneously
Strong organizational and time-management skills with keen attention to detail
"Can do” attitude, problem ownership and creativity in problem solving
Adaptable, and able to handle rapidly evolving situations with ease
Exceptional organization skills; ability to juggle multiple, sometimes competing, priorities seamlessly
Outstanding written and oral communication skills with strong attention to detail
Unwavering professionalism, absolute discretion, and exceptional judgment

Requirements

US work authorization
Seeking a long-term role
Willing to work outside of standard work-week as needed
Local to NYC with the ability to work on the UWS- there may be some remote aspect to the role, but the majority will be on-site
Proficiency in office software, Excel, Google Drive, Slack, and various booking softwares
At least 8 years of proven, verifiable experience in a similar role, with excellent long-term references