Mandarin-Speaking Personal Assistant
Salary: AUD $5,000–$6,000 per month
Location: Brighton, Melbourne VIC
Employment Type: Full-time
Start Date: ASAP
Job Description
We are seeking a reliable, organised and service-oriented Mandarin-speaking Personal Assistant to provide comprehensive personal, family and household support to the Principal and family in Melbourne.
This is an excellent opportunity for a motivated and proactive junior candidate who is looking to develop their experience in personal assistance, family support and household management.
The role involves family transportation, calendar and appointment management, personal errands, household co-ordination, travel and concierge arrangements, while ensuring a consistently high standard of service to all family members.
The ideal candidate is organised, adaptable and enjoys working with children. They should be a confident driver, comfortable working independently and able to manage changing priorities while seeking guidance when needed. Fluency in Mandarin and professional English communication skills are essential.
Candidate Requirements
- Diploma or equivalent qualification, preferably in Hospitality, Business Administration, Communications or a related discipline.
- Some relevant experience in personal or executive assistance, administration, hospitality, customer service or other service-oriented roles. Junior candidates with strong potential and transferable skills are encouraged to apply.
- Experience supporting senior executives, directors or private families would be advantageous but is not essential.
- Fluent Mandarin and professional English communication skills are essential.
- Valid Australian driver’s licence with a safe driving record and confidence in transporting children.
- Valid working rights in Australia. Visa sponsorship is not available for this position.
- Valid Working with Children Check and National Police Check, or willingness to obtain them.
- Valid passport, ability to meet applicable visa and overseas driving requirements, and willingness to accompany the family on domestic and international travel when required.
- Able to commute to Brighton, VIC 3186.
- Strong organisational and time-management skills, with the ability to multi-task and remain flexible with duties assigned.
- Comfortable working with children and committed to providing a high standard of service to family members.
- Strong communication and interpersonal skills.
- High level of integrity, discretion and respect for privacy.
- Calm, patient, resourceful and adaptable to changing schedules and priorities.
- Ability to use navigation, scheduling and communication applications.
- A positive attitude, willingness to learn and a hands-on approach to daily responsibilities.
Role Responsibilities
1. Family Transportation & Driving
- Provide safe and punctual transportation for the Principal, family members and children, including school runs, appointments, activities, events and other family requirements, while ensuring their security and privacy.
- Plan routes and monitor traffic conditions to ensure timely arrival.
- Exercise good, confident and safety-conscious driving skills at all times.
- Ensure the assigned vehicle is clean, presentable and ready for use.
- Co-ordinate vehicle servicing and maintenance arrangements when required.
2. Calendar, Appointments & Schedule Management
- Manage and co-ordinate the Principal’s and family’s calendars, appointments and schedules.
- Arrange medical, school, personal and other appointments as required.
- Provide reminders and ensure necessary arrangements are made in advance.
- Manage changes to schedules and respond promptly to last-minute requirements.
- Keep track of upcoming commitments and follow up on outstanding arrangements.
3. Travel & Concierge Arrangements
- Co-ordinate domestic and international travel arrangements for the Principal and family.
- Arrange flights, accommodation, airport transfers and local transportation.
- Prepare travel itineraries and co-ordinate relevant travel information.
- Manage restaurant reservations, activities, appointments and other concierge requests.
- Monitor travel plans and assist with last-minute changes where necessary.
- Accompany the family on domestic and international travel when required.
- Provide family, logistical and concierge support throughout the trip.
4. Grocery Shopping, Errands & Personal Assistance
- Manage grocery shopping and other routine household purchases.
- Handle personal purchases, collections, deliveries and general errands.
- Assist with reservations, bookings and other personal arrangements.
- Co-ordinate day-to-day family requirements and ensure proper follow-through.
- Provide practical assistance with other personal or family matters when required.
5. Household Workers & Service Provider Management
- Manage and co-ordinate household workers, including cleaners and other household support staff.
- Assist with sourcing, interviewing and recruiting suitable household workers when required.
- Co-ordinate contractors, maintenance workers and external service providers.
- Arrange household repairs, maintenance and servicing.
- Monitor assigned work and follow up to ensure it is completed satisfactorily and on time.
- Maintain appropriate records and contacts for household workers and service providers.
6. Children & Family Support
- Assist with children’s schedules, school runs, appointments and activities when required.
- Ensure children’s safety and security by accompanying them to activities or appointments when needed.
- Provide responsible general support and supervision where appropriate.
- Maintain appropriate professional boundaries and respect the Principal and family’s preferences and routines.
- Enjoy working with children and interact with them in a patient and professional manner.
7. Administrative & Ad Hoc Support
- Maintain organised records of appointments, bookings, travel and household arrangements.
- Assist with correspondence and documentation, including receipts and records for approved personal and household expenditure.
- Monitor assigned tasks and follow through until completion.
- Handle personal and family information with strict confidentiality and discretion.
- Multi-task effectively and remain flexible in undertaking a broad range of duties assigned by the Principal.
- Perform other reasonable personal, family or household duties as required.
Benefits
- Monthly salary of AUD $5,000–$6,000.
- Full-time employment in Melbourne, Victoria.
- Opportunity to develop experience in personal assistance and household management.
- Opportunity to accompany the family on domestic and international travel.
- A varied and interesting position covering personal assistance, family support and household management.
- Opportunity to build long-term experience working closely with a private family.
