Overview
A busy household in the West Village, NYC, is seeking a top-notch lead executive housekeeper to keep the home running and always guest-ready. This is a rare long-term opportunity to join a household that takes pride in maintaining an exceptional private residence. The successful candidate will serve as both a hands-on Executive Housekeeper and a trusted operational leader, helping ensure every aspect of the residence operates seamlessly while mentoring and supporting the housekeeping team. The main residence is in NYC, and there is a second home in CA. The role does not require travel. The schedule is Monday through Friday, 40 hours per week. The position is ready to hire and seeking longevity.
Responsibilities
- Comfortable as the lead housekeeper and help to train, mentor, and support the existing housekeeping staff
- Working closely with the principal and other household staff
- Maintaining the highest personal standards for yourself
- Reinforcing household procedures
- Maintaining quality-control standards
- Fostering a positive, collaborative work environment where everyone takes pride in their work.
- Lead by example and help ensure the residence operates smoothly, efficiently, and to the highest standards each day.
- Complete hands-on housekeeping
- Expert laundry and wardrobe care
- Occasionally preparing a light breakfast and supporting the private chef with food presentation, service, and cleanup as needed
- Preparing guest accommodations
- Overseeing household inventories
- Maintaining household supplies
- Receiving deliveries, coordinating returns
- Ensuring the residence is always impeccably prepared before it's needed
- Packing and unpacking luggage for travel
- Coordinating dry cleaning and tailoring
- Maintaining the principal's wardrobe
- Preparing the residence before and after travel
- Anticipating the principal's daily needs with minimal direction
- Operational eyes and ears of the residence
- Recognizing maintenance concerns before they become larger issues
- Coordinating qualified service providers appointments
- Scheduling preventative maintenance
- Ensuring every aspect of the home continues to function at the highest level.
- Maintain preventative maintenance schedules
- Assist with organizing seasonal maintenance and ongoing household improvement projects
- Hospitality-minded professional who understands that while the schedule is generally Monday through Friday, private households occasionally require flexibility to accommodate the principal's schedule, travel, guests, entertaining, and special events.
Requirements
- Must be legal to work in the US
- A calm, positive demeanor with the ability to adapt as household priorities evolve
- Extensive experience working in high-end, luxury private residence
- Exceptional housekeeping and laundry skills
- Expert wardrobe and fine fabric care
- Strong organizational and household management abilities
- Experience coordinating household vendors, service providers, and preventative maintenance schedules
- Ability to anticipate household needs and solve problems independently
- Excellent written and spoken English
- Strong communication and interpersonal skills
- Comfort using smartphones, tablets, calendars, and household management software
- Experience working with high-profile, public-facing, or ultra-high-net-worth principals preferred
- Absolute discretion, sound judgment, and an unwavering commitment to confidentiality
- Flexible availability, with the ability to adjust hours as needed to accommodate the principal's schedule, guests, entertaining, travel, and special events
- Experience working in technologically sophisticated homes is highly desirable.
- Candidates should be comfortable operating:
- Crestron and Lutron home automation systems
- Lutron smart lighting and automated shade controls
- Whole-home audio, video, and entertainment systems, including Apple TV, AirPlay, distributed speaker systems, and integrated AV controls
- Premium residential appliances, including Sub-Zero, Wolf, Miele, Gaggenau, and similar luxury brands
Salary and Benefits
The family is offering a competitive salary of $60/hr+, depending on experience, with a full, comprehensive benefits package.
