We are seeking an experienced, professional and dedicated Housekeeper to join a family home with high standards in Surrey.
The ideal candidate will be highly organised, discreet and naturally proactive, with a demonstrable pride in their work and consistently high standards.
The family is looking for someone who takes a holistic approach to the care of the household, anticipates needs, identifies potential issues before they arise and takes appropriate action without requiring constant direction. The right candidate takes ownership of the housekeeping function, considers the overall presentation and smooth running of the home, and identifies opportunities to improve existing routines.
Equally important is a positive, collaborative attitude and a natural willingness to support other household staff when needed. The successful candidate will demonstrate excellent judgement, respects personal space, family routines and appropriate professional boundaries, working discreetly without disrupting family life.
Key Responsibilities
Housekeeping & Household Organisation
• Take full responsibility for the day-to-day presentation of the residence, including detailed cleaning, laundry, ironing, wardrobe organisation, bed and household linen care, and the appropriate maintenance of delicate fabrics, furnishings and high-quality finishes.
• Establish and maintain clear daily, weekly and periodic housekeeping schedules, ensuring tasks are prioritised and completed efficiently.
• Take a proactive approach to the upkeep of the property, regularly checking the house and grounds for maintenance issues or anything requiring attention.
• Anticipate household requirements, resolve routine matters independently where appropriate and liaise with the Personal Assistant or relevant service providers when necessary.
• Maintain household inventories, monitor supplies and ensure the home is consistently well-presented and organised.
Teamwork & Family Support
• Work as a proactive and supportive member of the household team, Demonstrate a flexible, can-do attitude and willingly assist with reasonable household tasks beyond the core housekeeping duties when circumstances require, while retaining responsibility for the organisation, cleanliness and presentation of the residence.
• Demonstrate sound judgement in prioritising tasks, responding calmly to changes in household routines and balancing immediate needs with planned housekeeping responsibilities.
• Provide additional support during busy periods, family gatherings and entertaining, including assisting with simple food preparation, table arrangements and clearing.
• Assist with school runs, occasional pickups, errands, driving duties and other reasonable household requirements.
• Be comfortable around children, contributing positively to a warm and welcoming family environment.
Discretion & Professionalism
• Exercise excellent judgement, discretion and respect for the family's privacy and personal space.
• Demonstrate an intuitive understanding of when to be present and when to discreetly withdraw, ensuring minimal disruption to family life.
• Adapt naturally to the family's routines, preferences and changing schedules.
• Maintain clear and concise communication regarding completed work, outstanding tasks, supply requirements and maintenance concerns, ensuring appropriate follow-up and effective coordination with other household staff.
•
Candidate Requirements
• Proven experience as a Housekeeper within a busy private family residence.
• Exceptional organisational, scheduling and time-management skills.
• Naturally proactive, observant and resourceful, with the ability to anticipate needs and take initiative.
• A collaborative, flexible and supportive approach, with a genuine willingness to assist colleagues.
• Excellent discretion and respect for personal boundaries.
• A strong work ethic, exceptional attention to detail and a genuine passion for housekeeping.
• Honest, trustworthy, dependable and committed to maintaining the family's confidence.
• A positive, adaptable and solution-oriented attitude.
• A natural affinity with children and enjoyment of working in a family environment.
• Comfortable with pets.
• Full UK-valid driving licence and confidence driving.
• Excellent, verifiable professional references.
